Accounting agency of the federal government More than 30 federal accounting departments were merged into a single agency. The consolidation generates annual savings of €30 million and has led to a significant service quality increase. The project was awarded the Administration Prize of the Federal Chancellery. Challenge Comprehensive provision of accounting services with minimal resource burden and improved service level. Solution Comprehensive change process to establish and start operations of a central accounting system for the entire federal administration. Impact Cost savings of € 30 million in the 1st subsequent year, improved quality and quantity of accounting services, increased cost transparency, and process speed. The project The client Federal Ministry of Finance Duration 22 months In addition to the comprehensive provision of accounting services with a minimum resource load and a consistent service level, a high-quality standard of the services offered and verifiability of the quality were ensured based on defined service agreements. Furthermore, an offer of additional service functions outside of defined core services was to be created. The entire project’s implementation was carried out in a small, efficient project team with six leading players and the involvement of those affected. Numerous quite divergent interests from all ministries had to be reconciled. Special powers of persuasion were required to transfer those personnel resources and skills to provide the quantity and quality in the usual “accounting best form.” Before the changeover, accounting services were provided without activity allocation. To ensure cost transparency, cost accounting was set up in the agency, and activity allocation was designed so that today appropriate allocation prices can be determined for each service based on defined allocation schemes. The customers (ministries) can thus be charged transparent and comprehensible fees in line with the services consumed. Project Consultants Bruno Burkart Partner Contact Bruno Our services Create bundling Creation of a streamlined organizational structure by combining more than 30 administrative units Utilization of synergies by merging locations Bundling of administrative personnel resources Unification Introduction of the nationwide use of SAP R/3 as well as in large parts of the Federal Electronic Workflow System Standardization and acceleration of all accounting and payment processes Optimization of the control of personnel resources Definition of service level agreements for services Project management Review of efficiency and optimization of all processes Design and support of the change process Project planning, management, and control Would you like to know more? Contact us