ICG

Sustainable results are best achieved with processes that enable people to work in a customer centric manner towards strategic goals. The central factor in successful change is a common understanding of customer needs, and how to create value for the customer. This is true in both successful innovation commercialization as well as in improving the flow efficiency of service processes. Kristiina’s core competences are consulting, coaching and sparring the development and leadership of processes. Her special interest areas are innovation management, product development and sustainability. Kristiina has a doctorate degree in Engineering and over 20 years of experience in R&D related activities, manufacturing, FMCG business in international markets, as well as leading corporate sustainability. She brings with her a goal and solution oriented approach, which helps customers develop their leadership and processes to better support successful implementation of strategy.